At Redjuvi.com we value our customers and their product satisfaction. If, for any reason, you are not satisfied with your purchase, we offer a return and refund policy. To access our return portal, please click on the login button located on the top right corner of our website.
Return Policy:
We accept returns for products within 14 days from the delivery date. To be eligible for a return, the product must be unused and in its original packaging.
We accept returns for defective and non-defective products
We accept exchanges
Restocking fee : 15 %
Return label : Customer's responsibility
Refund processing time : 7 days
(Clearance items are NOT eligible for returns)
For orders under $100.00, we offer a store credit or the option for a full refund, while for orders over $100.00, please provide a photo of the item and return it to our office address mentioned below in its original condition. To begin the return or exchange process, Click Here.
Address: 13820 NE Airport Way Suite #K555932 Portland, OR 97251-1158 United States
Please contact our customer service team before shipping any returns. Each product has a designated return address, and sending it to the incorrect location may result in your return being denied.
Refund Policy:
Once we receive the returned product, we will inspect it for any damages or discrepancies. If the product is in its original condition, we will issue a full refund. Please note that the refund will be issued after we receive the product and verify its original condition.
Exceptions:
Certain products, such as customized or personalized items, may not be eligible for return or refund. In such cases, we will mention this on the product page, and the purchase will be considered final.
Shipping Charges:
The customer is responsible for any shipping charges incurred during the return process. We recommend using a reliable and trackable shipping service to ensure the product reaches us safely.
Customer Support:
If you have any questions or concerns regarding the return and refund policy or any other aspect of your purchase, please do not hesitate to contact our customer support team at Info@Redjuvi.com We are always here to assist you and ensure that you have a positive shopping experience with us.
We hope you have a pleasant experience shopping with REDJUVI.COM and we appreciate your business.
Thank you for choosing REDJUVI.COM
